Door
Hotpoint Door Not Locked / Door Switch Fault

Display shows 'Door' or door symbol; washer will not start; door appears closed but machine does not recognize it.

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Possible Causes

Misaligned door catch, Failed door interlock, Broken door handle mechanism, Loose wiring to door lock

How to Fix / Troubleshooting

Safety first: Unplug the washer before working on the door assembly.

'Door' messages indicate the machine cannot confirm the door is safely locked.

  • Check physical closure: Close the door firmly until you hear a positive click. Inspect the door seal for obstructions.
  • Inspect door catch and handle: Look for cracks or wear in the plastic catch. Replace the catch or complete door handle kit if damaged.
  • Door lock inspection: Access the door interlock as described under F06. Check wiring and replace the lock if it shows signs of overheating or mechanical failure.
  • Reassemble and test: After replacing parts, run a short cycle to confirm the door locks and the message clears.
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Repair Difficulty

Easy 2/5

Required Part

Door Interlock Assembly
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