Washer drum does not turn or turns very slowly; F02 displayed; machine may fill and drain but not wash or spin properly.

Safety first: Disconnect power and water before removing panels.

F02 on Hotpoint washers typically indicates a motor or tachometer problem.

• Check drum movement: With the machine off, open the door and spin the drum by hand. It should rotate smoothly. If it is very stiff or jammed, check for foreign objects between the drum and tub (e.g., bra wires, coins).
• Inspect the drive belt: Remove the rear panel. Verify the belt is on both the motor pulley and drum pulley. If it is off, frayed, or broken, replace it. Ensure correct tension.
• Check motor brushes: Remove the motor (note wiring positions). Inspect the carbon brushes on each side. If they are shorter than about 1 cm or unevenly worn, replace both brushes with Hotpoint-compatible parts.
• Inspect tachometer coil: On the rear of the motor is a small round tachometer. Ensure it is firmly attached and the connector is secure. If the coil is cracked or loose, the motor assembly may need replacement.
• Wiring harness: Check the wiring from the motor to the control board for breaks or loose connectors. Repair or replace as needed.
• Test: Reassemble, restore power, and run a spin cycle to confirm the fault is cleared.

Note: If the motor windings or tachometer test faulty with a multimeter, replace the complete motor assembly.