F03
Hotpoint NTC Temperature Sensor Circuit Fault

Washer stops mid-cycle, may not heat water, and displays F03; sometimes cycle ends quickly with cold water.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed NTC temperature sensor, Loose or corroded NTC connector, Broken wiring between NTC and control board, Faulty main control board temperature circuit

How to Fix / Troubleshooting

Safety first: Unplug the washer and allow it to cool before working near the heater.

F03 indicates a problem with the temperature sensing circuit.

  • Locate the NTC sensor: Remove the rear panel. The NTC is usually mounted in the heater housing at the bottom of the tub with two small wires.
  • Check connections: Ensure the NTC plug is fully seated and free of corrosion or moisture. Clean and reseat if necessary.
  • Resistance test (for users with a multimeter): Disconnect the NTC plug. Measure resistance across the sensor. At room temperature (20–25°C), it is typically around 20 kΩ (varies by model). If it reads open circuit or near 0 Ω, replace the NTC sensor.
  • Inspect wiring: Trace the NTC wires back to the control board. Look for cuts, burns, or loose connectors. Repair any damage with proper connectors and insulation.
  • Control board: If the NTC tests good and wiring is intact but F03 persists, the temperature circuit on the control board may be faulty and the board will need replacement.
  • Reassemble and test: Refit panels, restore power, and run a 40°C wash to confirm normal heating and no error.
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Repair Difficulty

Medium 3/5

Required Part

NTC Temperature Sensor
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