Washer will not drain; water remains in drum; F05 displayed; door may stay locked and pump may hum or be silent.

Safety first: Unplug the washer. Keep towels and a shallow tray ready for water spillage.

F05 is one of the most common Hotpoint errors and usually relates to drainage.

• Clean the pump filter: Locate the pump filter flap at the bottom front. Slowly unscrew the filter cap to let water drain. Remove the filter and clear any coins, lint, buttons, or debris.
• Check pump impeller: With the filter removed, gently spin the impeller with your finger. It should turn freely. If jammed, the pump may need replacement.
• Inspect drain hose: Check the external drain hose for kinks or blockages.
• Check standpipe/sink trap: Ensure the household drain is not blocked.
• Electrical test: Check the pump wiring connector. Measure pump coil resistance (typically 150–300 Ω).