Hotpoint
Door Lock Stuck / Water Not Fully Drained
Washer door will not open at the end of the cycle; no error code; clothes are visible inside.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Water still in drum due to drain issue, Faulty door interlock, Broken door handle or cable, Control board not sending unlock signal
How to Fix / Troubleshooting
Safety first: Unplug the washer. Do not force the door open as this can break the handle or glass.
- Check for water: If water is visible, drain via the pump filter or emergency drain hose. Once empty, the lock may release after a few minutes.
- Wait for delay: Many Hotpoint models have a 1–2 minute delay before unlocking. Wait and listen for a click.
- Manual release: Access the door lock from the front lower panel or by removing the front of the machine (model dependent). Many locks have a manual release tab that can be pulled to open the door.
- Inspect and replace lock: If the lock is not releasing electrically, replace the door interlock assembly.
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Repair Difficulty
Medium
3/5
Required Part
Door Interlock Assembly
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