Hotpoint
Drum Support (Spider) or Bearing Failure
Washer drum has visible play and may rub on the door seal; scraping noise when spinning by hand.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corroded drum spider, Collapsed bearings, Loose drum pulley, Broken drum shaft
How to Fix / Troubleshooting
Safety first: Unplug the washer. Avoid running the machine to prevent further damage.
- Check drum alignment: Spin the drum by hand and observe the gap between drum and door seal. If it wobbles significantly, internal support has failed.
- Inspect pulley and bolt: Remove the rear panel and ensure the drum pulley is tight. Tighten if loose.
- Assess repair viability: If the spider or bearings have failed, the repair involves stripping the tub and replacing major components. This is complex and often not economical on older machines. Consult a professional for a cost estimate.
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Repair Difficulty
Professional Required
5/5
Required Part
Drum Spider and Bearing Assembly
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