Hotpoint
Drive Belt Slipped or Motor Not Turning
Washer fills and hums but drum does not turn; no error code displayed; cycle may eventually abort.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Worn motor brushes, Seized drum bearings, Faulty motor
How to Fix / Troubleshooting
Safety first: Unplug the washer and turn off water supply.
- Check drum by hand: Open the door and spin the drum. If it spins freely, the belt or motor is suspect. If very stiff or grinding, bearings may be seized.
- Inspect drive belt: Remove the rear panel. Confirm the belt is correctly fitted on both pulleys. If broken or off, replace with the correct Hotpoint belt and ensure proper alignment.
- Motor brushes: If the belt is intact but the motor does not turn, remove the motor and inspect the carbon brushes. Replace if worn short.
- Bearings: If the drum is hard to turn or noisy, the main bearings may have failed. This is a major repair often requiring tub replacement and is best handled by a technician.
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Repair Difficulty
Medium
3/5
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