F11
Inglis Serial Communication Error

Washer displays F11 and may stop mid-cycle, often during spin or drain; communication error between boards.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose wiring harness between main control and motor control (if separate), oxidized connectors, failed control board, electrical noise from failing component

How to Fix / Troubleshooting

Safety First: Disconnect power before accessing internal components.

Step-by-step checks:

  • 1. Locate control boards: On many Inglis front-load models, the main control (CCU) is under the top panel and the motor control (if present) is near the base.
  • 2. Reseat communication harness: Identify the harness labeled for serial communication (often multi-wire). Unplug and firmly reconnect at both boards. Look for bent pins or corrosion.
  • 3. Inspect for moisture: Check for signs of water leaks near the control boards. Dry any moisture and correct the leak source (door boot, dispenser, or hoses).
  • 4. Check ground connections: Ensure the cabinet and control board grounds are tight and free of rust. Poor grounding can cause communication errors.
  • 5. If F11 persists: One of the boards is likely defective. Replace the main control board first (most common), then the motor control board if the issue remains.

Warning: Do not attempt to repair circuit boards at component level unless you are qualified; replace with OEM parts.

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Repair Difficulty

Hard 4/5

Required Part

Main Control Board (CCU)
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