E10
Insignia
Main Control Board Communication / Internal Error
Washer shows E10 and will not start; control panel may be unresponsive or erratic.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty main control board (PCB), Loose harness connections between user interface and main board, Power surge damage, Corrupted internal firmware
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the control panel or top cover.
- Power cycle: Disconnect power for at least 10 minutes to allow capacitors to discharge, then plug back in and attempt to start a simple cycle.
- Check outlet and voltage: Verify the Insignia washer is plugged into a properly grounded outlet with stable voltage. Avoid extension cords.
- Inspect control connections: Remove the top or rear control panel cover to access the main PCB and user interface board. Reseat all ribbon cables and harness connectors.
- Look for damage: Examine the main board for burnt components, bulging capacitors, or corrosion. Any visible damage usually means the board must be replaced.
- Replace main control board: If E10 persists and wiring is intact, replace the Insignia main control board with the exact part number. Transfer mounting hardware and reconnect all harnesses carefully.
- Firmware considerations: Some models may require a board with preloaded firmware; follow Insignia service documentation if available.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board (PCB)
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