Washer displays E11 and stops; often associated with door not unlocking at end of cycle.

Safety first: Unplug the washer. Do not force the door open with tools that could damage the seal or glass.

• Wait a few minutes: Some Insignia models delay unlocking after spin. Wait 2–5 minutes to see if the lock releases.
• Power reset: Unplug for 5 minutes, then plug back in and try to start and cancel a cycle to trigger an unlock.
• Manual release: Many Insignia front-load washers have a manual release tab near the door lock behind the lower front panel or gasket. Pull the tab gently to open the door.
• Inspect latch area: Check for foreign objects or damage around the latch and strike. Remove any obstructions.
• Replace door lock: If E11 recurs, remove the front panel or gasket clamp to access the lock assembly. Replace the Insignia door lock assembly and ensure the strike aligns correctly.
• Control board check: If a new lock does not resolve the issue, the control board may not be energizing the unlock circuit and should be tested by a technician.