Washer displays E42; the door may remain locked or unlock unexpectedly.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Shorted door lock switch, Control board door lock output stuck, Wiring short between the lock and board, Moisture inside the lock assembly

Safety First: Unplug the washer. Do not force the door open.
Allow to Cool and Dry: If the Insignia washer has been running hot cycles, allow it to sit and cool down, and dry, in case condensation is affecting the lock.
Manual Release: Use the manual release tab (if equipped) to open the door.
Inspect Lock and Wiring: Access the lock and check for moisture, corrosion, or a burnt smell. Dry the area thoroughly.
Replace Lock: If the lock appears damaged or E42 persists, replace the door lock assembly.
Control Board Diagnosis: If a new lock does not resolve the issue, the control board's lock driver may be stuck, and the board will likely need replacement.

Hard 4/5

Door Lock Assembly

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