Washer fills and agitates but will not spin; clothes remain very wet at end of cycle.

Safety first: Unplug the washer before accessing the drive system.

• Check door/lid lock: Ensure the Insignia washer door or lid locks properly during spin. If it does not lock, the control will inhibit spin.
• Run spin-only cycle: Select a spin-only or drain & spin program with an empty drum to see if the washer can spin without load.
• Inspect belt and motor: Remove the rear or bottom panel and check if the drive belt is intact and properly tensioned. Replace if broken or loose.
• Check motor brushes (if applicable): On some older Insignia-branded models with brushed motors, worn brushes can prevent spin. Replace brushes if they are very short.
• Replace motor or lock: If the belt and lock are good but the motor does not run in spin, the drive motor or control board may be faulty and often requires professional diagnosis.