Washer makes a loud banging or knocking noise during spin, especially with heavy loads.

Safety first: Unplug the washer before accessing internal suspension components.

• Reduce load size: Avoid washing very heavy items together. Split loads to reduce stress on suspension.
• Check leveling: Ensure the Insignia washer is level and stable.
• Inspect shocks/rods: Remove the front or rear panel and examine shock absorbers or suspension rods for leaks, broken mounts, or excessive play.
• Replace in sets: Replace all Insignia shocks or rods as a set to maintain balanced support.
• Check counterweights: Verify that concrete or plastic counterweights are secure and bolts are tight.