F13
Kenmore Dispenser Circuit Error or Door Lock Error (model-dependent)

Washer shows F13 and may not advance into spin; often associated with dispenser or door lock issues depending on model.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck dispenser motor, failed dispenser motor position sensor, faulty door lock assembly, wiring harness issue

How to Fix / Troubleshooting

Safety First: Unplug the washer. Water and electricity are a dangerous combination.

Steps (dispenser-related models):

  • Access dispenser: Remove the top panel. Locate the dispenser assembly and its motor.
  • Inspect for binding: Check for detergent buildup or foreign objects preventing the dispenser from moving. Clean thoroughly with hot water.
  • Check motor and wiring: Inspect the dispenser motor connector and wiring to the control. Reseat connectors.

Steps (door-lock-related models):

  • Inspect door lock: Remove the front door gasket clamp and peel back the boot to access the door lock assembly. Check for broken plastic or loose wiring.
  • Test door lock: With a meter, verify continuity of the lock and switch circuits per the service manual. Replace the door lock assembly if defective.

After repair: Reassemble, ensuring the door boot is sealed correctly, and run a test cycle to confirm F13 is cleared.

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Repair Difficulty

Medium 3/5

Required Part

Dispenser Motor Assembly
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