Washer stops or will not spin; displays UE; drum may rock violently before stopping.

Safety First: If the washer is banging or walking, press Pause/Cancel and wait for the drum to stop before opening the door.

Steps:

• Redistribute load: Open the door and rearrange clothes evenly around the drum. Avoid washing a single heavy item alone.
• Check machine level: Ensure the washer is level front-to-back and side-to-side. Adjust leveling feet and lock nuts.
• Verify shipping bolts: On new installations, confirm all rear shipping bolts have been removed from the tub.
• Inspect suspension: If UE occurs frequently with normal loads, inspect suspension rods (top-load) or shock absorbers (front-load) for leaks, breaks, or weakness and replace as a set if worn.