Kenmore No Drain Condition

Washer does not drain; water remains in tub at end of cycle; no error code displayed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain pump filter, blocked drain hose, failed drain pump, obstruction in tub-to-pump hose

How to Fix / Troubleshooting

Safety First: Unplug the washer and prepare for water spillage.

Steps:

  • Clean pump filter: Remove lower front panel (front-load) and open pump clean-out. Remove debris and coins.
  • Check hoses: Inspect the tub-to-pump hose and drain hose for clogs or kinks. Clear any obstructions.
  • Test pump: During a drain cycle, listen for pump operation. If silent or just humming and not moving water, replace the drain pump assembly.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump Assembly
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