Kenmore Door/Lid Lock Stuck

Washer door or lid will not unlock at end of cycle; no error code displayed.

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Possible Causes

Failed door lock solenoid, control not sending unlock signal, mechanical jam in latch, water still detected in tub

How to Fix / Troubleshooting

Safety First: Unplug the washer before attempting manual release. Do not force the door open.

Steps:

  • Wait a few minutes: Some models delay unlocking for safety. Wait 2–5 minutes after cycle end.
  • Check for water: If water remains in the tub, run a drain/spin cycle. The door will not unlock if water level is high.
  • Manual release: On front-loaders, remove the lower front panel and reach up to the door lock to pull the manual release tab or cable.
  • Inspect lock: Once open, test the door lock assembly and replace if it intermittently fails to unlock.
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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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