Kenmore
Excessive Vibration / Suspension Failure
Washer makes loud banging or knocking noises during spin; machine may shake or move across the floor.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Unbalanced load, worn shock absorbers (front-load), worn suspension rods or springs (top-load), shipping bolts not removed, washer not level
How to Fix / Troubleshooting
Safety First: Press Pause/Cancel if the washer is violently shaking. Wait for the drum to stop before opening the door or lid.
Steps:
- Redistribute load: Evenly spread clothes in the drum and avoid mixing heavy items with light ones.
- Level the washer: Adjust the leveling feet so the washer is stable and does not rock. Tighten lock nuts.
- Check shipping bolts: On new installations, ensure all rear shipping bolts have been removed from the tub.
- Inspect suspension: For front-loaders, remove front or rear panel and inspect shock absorbers for oil leakage or broken mounts; replace as a set. For top-loaders, inspect suspension rods and springs; replace if stretched or broken.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Shock Absorber Set
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements