Washer takes much longer than expected to complete a cycle; may seem stuck on one part of the cycle.

Safety First: Unplug the washer before checking hoses or internal parts.

Steps:

• Observe behavior: Note whether the washer is repeatedly trying to balance, filling slowly, or draining slowly.
• Balance load: Evenly distribute clothes and avoid overloading.
• Check fill and drain: Verify strong water flow into the washer and clear drain pump filter and hoses.
• Run diagnostic: Many Kenmore models have a diagnostic mode to check sensors; consult your manual. If sensors test good, the main control may be at fault.