LG
User Interface Keypad Failure
Washer display works but some buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn touchpad, Moisture intrusion into control panel, Loose UI ribbon cable, Failed UI PCB
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the control panel.
- Dry panel: If moisture or condensation is visible, allow the panel to dry completely.
- Check connections: Remove the control panel and reseat the ribbon cable between UI and main PCB.
- Test buttons: If specific buttons remain non-functional, replace the UI board or entire control panel assembly.
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Repair Difficulty
Medium
3/5
Required Part
LG Control Panel (User Interface Board)
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