Washer shows E13 and may stop mid-cycle; sometimes associated with water in base tray.

Safety: Unplug the washer and turn off the water supply. Do not tip the machine without securing the drum.

• Check for visible leaks: Look around and under the washer for water. If the base tray is full, the internal float switch will trigger E13.
• Drain base tray: Carefully tilt the machine slightly backward or to the side (with assistance) to allow water to drain from the base. Place towels to catch spills.
• Remove panels for inspection: Take off the rear or side panels (model dependent) and inspect all hoses, the sump, pump, and heater seals for signs of leakage or dried detergent tracks.
• Tighten or replace components: Tighten hose clamps, replace cracked hoses, and renew any leaking gaskets (pump seal, heater seal, tub-to-pump hose).
• Test for leaks: With panels still off, run a short fill and drain cycle while observing for drips. Only refit panels once you are sure the leak is resolved.