E14
Neff
Flow Meter / Water Flow Sensor Fault
Washer fills erratically or not at all; E14 displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective flow meter in AquaStop hose or inlet assembly, Blocked flow sensor, Loose flow meter connector, Control board flow measurement fault
How to Fix / Troubleshooting
Safety: Unplug the washer and close the water tap.
- Check inlet hose type: Many Neff machines use an AquaStop inlet hose with an integrated safety valve and flow sensor. Inspect the hose for kinks or damage.
- Clean inlet filters: Remove and clean the mesh filters at the machine inlet as described for E02.
- Inspect flow meter: Depending on model, the flow meter may be in the inlet valve block or in the AquaStop housing. Check the wiring connector is secure and free of corrosion.
- Replace flow meter or AquaStop hose: If the sensor is faulty, replace the complete AquaStop hose or inlet valve assembly with the correct Neff part.
- Test fill: After replacement, run a rinse cycle and confirm that the machine fills normally without E14.
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Repair Difficulty
Medium
3/5
Required Part
AquaStop Inlet Hose / Flow Meter
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