Washer shows E15 and may continuously run the drain pump even when empty.

Safety: Unplug the washer and close the water tap.

• Confirm pump operation: If the drain pump runs as soon as the machine is powered, the base float switch is likely activated by water in the tray.
• Drain the base: Carefully tilt the machine to allow water to escape from the base tray. Use towels to absorb the water.
• Inspect for source of leak: Remove side or rear panels and check all internal components for signs of leakage: tub seams, door seal, dispenser hose, sump hose, pump, and heater.
• Repair leak: Tighten clamps, replace leaking hoses or seals, and ensure the dispenser drawer and housing are not cracked.
• Reset and test: Once dry and repaired, stand the machine upright, wait at least 30 minutes, then plug in and run a short cycle while monitoring for further leaks.