Washer does not take fabric softener from the dispenser drawer.

Safety: Unplug the washer before removing the dispenser drawer.

• Clean softener compartment: Remove the drawer and take out the softener siphon insert (usually a plastic cap). Clean thoroughly to remove dried softener.
• Clear jets: Use a brush or toothpick to clear the small holes above the softener compartment where rinse water enters.
• Check water flow: Run a rinse cycle and observe if water flows into the softener compartment. If not, the corresponding inlet valve may be faulty and require replacement.
• Use correct softener amount: Do not overfill beyond the max line, as this can prevent proper siphoning.