Neff
Drum Brake / Door Interlock Timing Issue
Washer drum does not stop immediately after opening the door (on models with instant stop).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty door lock brake function, Control module timing fault, Worn motor brake (if fitted)
How to Fix / Troubleshooting
Safety: Do not reach into the drum until it has fully stopped. Unplug the washer before internal checks.
- Observe behavior: Confirm whether your specific Neff model is designed for instant drum stop. Some models allow a short run-down period.
- Check door lock: If the drum continues to spin for an unusually long time, inspect and replace the door lock assembly, as it may not be signaling the control correctly.
- Professional diagnosis: If replacing the lock does not restore proper braking, the motor control or brake system may require specialist attention.
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Repair Difficulty
Hard
4/5
Required Part
Door Lock Assembly
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