Washer leaves black or greasy marks on clothes.

Safety: Unplug the washer before internal inspection.

• Run cleaning cycles: Perform one or more hot maintenance washes with machine cleaner to remove internal residue.
• Inspect door seal and drum: Look for black slime or grease around the seal and drum holes. Clean thoroughly.
• Check for bearing failure: If there is also loud rumbling during spin, the bearing seal may be failing and leaking grease into the drum. Bearing or tub replacement will be required.
• Avoid over-softening: Reduce fabric softener use, which can contribute to greasy build-up.