Neff Extended Cycle Time / Heating or Balance Issues

Washer takes much longer than the displayed time to complete a cycle.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Water not heating properly, Repeated imbalance corrections, Low water pressure, Excessive suds

Safety: Unplug the washer before internal checks.

Observe heating: During a 60 °C cycle, the door glass should become warm. If not, check heater and NTC as described for E05/E11.
Check load and balance: Overloaded or very small loads can cause repeated spin attempts. Load the drum to about 2/3 full with mixed items.
Verify water supply: Ensure adequate water pressure and clean inlet filters so the machine can fill quickly.
Control suds: Use correct detergent dosage to prevent extra rinse cycles triggered by foam.

Medium 3/5

Heating Element / NTC Sensor

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