E14
Schulthess Communication error between display board and main PCB

Washer shows E14; often related to communication between user interface and main control.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose harness between UI and main board, Oxidized connectors, Faulty user interface board, Defective main control board

How to Fix / Troubleshooting

Safety first: Unplug the washer before removing the control panel or top cover.

  • Step 1 – Power reset: Disconnect power for 5–10 minutes, then reconnect and test. Transient glitches can sometimes clear.
  • Step 2 – Check harness: Remove the top cover and front control panel. Locate the multi-core cable between the user interface (display) board and the main PCB. Ensure both ends are fully seated and free of corrosion.
  • Step 3 – Inspect boards: Look for signs of moisture, detergent residue, or burnt components on both boards. Clean light residue with isopropyl alcohol and a soft brush.
  • Step 4 – Board substitution: If wiring is intact, the fault is likely on either the UI or main PCB. Replacement typically requires matching part numbers and may need programming; this is best done by an authorized Schulthess technician.
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Repair Difficulty

Professional Required 5/5

Required Part

User Interface Board
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