Washer has a persistent musty or moldy odor inside the drum.

Safety first: Use appropriate cleaning agents and avoid mixing chemicals (e.g., bleach and acids).

• Step 1 – Drum clean cycle: Run a maintenance or drum-clean program at 90–95°C with a washing machine cleaner or a small amount of bleach (if compatible with your model).
• Step 2 – Clean gasket: Wipe the door gasket folds with a cloth and mild detergent, removing black mold and residue.
• Step 3 – Clean dispenser: Remove and scrub the detergent drawer and housing to remove slime and mold.
• Step 4 – Ventilation: Leave the door and dispenser drawer slightly open between washes to allow drying.
• Step 5 – Drain check: Ensure the pump filter is clean so water fully drains after cycles.