Washer will not start; display shows d1 and cycle will not begin when Start is pressed.

Safety first: Disconnect power to the washer before removing any panels or working near wiring.

This code indicates the control does not see the door as closed.

• Check door closure: Open and firmly close the door. Make sure no clothing is trapped between the door and the gasket.
• Inspect door strike: Look at the plastic/metal door strike on the door. If it is cracked, loose, or missing, it will not engage the door lock. Replace the door strike if damaged.
• Check door hinge alignment: Verify the door is level and not sagging. If the hinge is loose, tighten the mounting screws. If bent, the hinge may need replacement.
• Test door lock switch: With power disconnected, remove the front panel or door lock access screws. Locate the door lock assembly and check the wiring harness for loose or burned connectors. Use a multimeter to test continuity of the door switch contacts when the latch is engaged. Replace the door lock assembly if it does not close electrically.
• Reset control: After correcting the issue, reconnect power and try starting a cycle again.