E24
V-ZUG Door / Water Safety Combined Fault

Washer shows E24 and stops; often related to door or water safety

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Simultaneous door lock and water level inconsistency, Faulty pressure sensor, Faulty door lock feedback contact, Control module logic error

How to Fix / Troubleshooting

Safety first: Disconnect power and close the water tap before inspection.

  • 1. Reset appliance: Unplug for 10 minutes, then reconnect and attempt a short cycle.
  • 2. Check door lock: Ensure the door closes firmly and the lock engages. Follow door lock inspection steps and replace if unreliable.
  • 3. Check water level sensor: Inspect the pressure hose and sensor as for E04. Clear any blockages and ensure secure connections.
  • 4. Observe behavior: If E24 appears at the start, suspect door lock. If it appears during fill or drain, suspect pressure sensor.
  • 5. Replace faulty component: Replace the V-ZUG door lock or pressure sensor as indicated by testing.
  • 6. Technician diagnosis: If both components test good, the main control module may misinterpret signals and should be checked by a V-ZUG technician.
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Repair Difficulty

Hard 4/5

Required Part

Door Lock Assembly
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