E40
V-ZUG
Door Not Properly Closed
Washer displays E40 and door symbol flashes; machine will not start
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Possible Causes
Door not fully latched, Obstruction between door and seal, Misaligned door hinge, Worn door catch or lock tongue
How to Fix / Troubleshooting
Safety first: Ensure the drum is empty of water before forcing the door. Do not slam the door excessively.
- 1. Check for obstructions: Remove any clothing or objects trapped between the door glass and the rubber seal.
- 2. Close firmly: Push the door closed until a clear click is heard. Try starting the program again.
- 3. Inspect door alignment: Check if the door sags or rubs on the cabinet. If misaligned, the hinge screws may need adjustment or replacement.
- 4. Examine door catch: Inspect the door hook and the mating part in the lock. If worn or damaged, replace the V-ZUG door hook or door lock assembly.
- 5. Technician help: If E40 persists with a correctly closing door, the door lock switch or control module input may be faulty and should be checked professionally.
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Repair Difficulty
Easy
2/5
Required Part
Door Hook / Catch
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