E41
V-ZUG Door Lock Contact Fault

Washer shows E41; door appears closed but machine still reports door error

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty door lock status switch, Loose door lock wiring, Worn door latch not engaging switch, Control module input fault

How to Fix / Troubleshooting

Safety first: Disconnect mains power before accessing the door lock assembly.

  • 1. Confirm door closure: Ensure the door closes with a firm click and does not spring back.
  • 2. Access door lock: Remove the door seal retaining band and gently pull back the seal to access the lock.
  • 3. Inspect wiring: Check the connector to the door lock for loose or corroded pins. Reseat the connector.
  • 4. Test lock contacts (advanced): With a multimeter, test continuity of the lock's status contacts when the door is closed and the lock energized (refer to wiring diagram).
  • 5. Replace door lock: If the status contacts are unreliable, replace the V-ZUG door lock assembly.
  • 6. Technician service: If a new lock does not resolve E41, the control module input circuit may be defective and should be replaced by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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