Washer does not dispense fabric softener; softener remains in drawer after cycle

Safety first: Disconnect power and close the water tap before removing the drawer.

• 1. Remove drawer: Pull out the V-ZUG detergent drawer and remove the softener siphon insert (usually a plastic cap or cover).
• 2. Clean thoroughly: Soak the drawer and siphon parts in warm water and scrub away residue. Ensure the siphon tube is clear.
• 3. Clean housing nozzles: Use a brush to clean the water jets above the softener compartment.
• 4. Test with water: Pour water into the softener compartment; it should siphon out when filled to the mark.
• 5. Check dispenser valve: If water never flows into the softener compartment during rinse, test and replace the corresponding V-ZUG dispenser valve.