V-ZUG Door Seal (Gasket) Leak

Washer leaks water from the front under the door during wash or rinse

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Torn or worn door gasket, Foreign object trapped between seal and drum, Loose door seal retaining band, Excessive foam overflowing

How to Fix / Troubleshooting

Safety first: Disconnect power and avoid running the washer until the leak is resolved to prevent water damage.

  • 1. Inspect door seal: Open the door and carefully examine the entire circumference of the rubber gasket for tears, holes, or deformation.
  • 2. Remove foreign objects: Check the gap between the drum and seal for bra wires, coins, or other sharp items and remove them.
  • 3. Clean seal: Wipe away detergent residue and mold from the seal folds to ensure proper sealing.
  • 4. Check retaining band: Verify that the outer metal or plastic retaining band is tight and properly seated around the seal. Refit or tighten if loose.
  • 5. Replace gasket: If the seal is damaged, remove the inner and outer retaining bands, pull off the old gasket, and install a new V-ZUG door seal, aligning the drain holes at the bottom.
  • 6. Test for leaks: Run a short cycle and observe the door area for any further leakage.
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Repair Difficulty

Medium 3/5

Required Part

Door Seal (Gasket)
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