V-ZUG
Internal Hose or Pump Leak
Washer leaks water from the rear or bottom during operation
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Cracked tub-to-pump hose, Loose hose clamp at pump or tub, Leaking drain pump housing, Heater gasket leak
How to Fix / Troubleshooting
Safety first: Disconnect mains power and close the water tap. Tilt the washer only when the drum is drained to avoid spills.
- 1. Remove panels: Take off the rear (and if needed, side) panel to inspect internal components while the machine is off.
- 2. Visual inspection: Look for water trails, rust marks, or mineral deposits on hoses and around the pump and heater area.
- 3. Check tub-to-pump hose: Squeeze the large black hose between the tub and pump. If it is soft, cracked, or leaking at the clamp, replace it with a V-ZUG tub-to-pump hose and new clamps.
- 4. Inspect pump: Examine the drain pump body and seal for cracks or leaks. Replace the V-ZUG drain pump if leaking.
- 5. Heater gasket: Check around the heater flange for seepage. If leaking, remove and replace the heater gasket or complete heater assembly.
- 6. Test under observation: After repairs, run a short cycle while observing for leaks (keep clear of live parts).
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Repair Difficulty
Hard
4/5
Required Part
Tub-to-Pump Hose
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