Washer makes loud banging or knocking noises during spin

Safety first: Disconnect power before removing panels. Do not place hands near moving parts during spin.

• 1. Check load: Ensure laundry is evenly distributed and the drum is not overloaded with heavy items.
• 2. Verify leveling: Adjust the washer feet so the appliance is stable and does not rock.
• 3. Inspect shocks: Remove the rear or front panel and inspect the shock absorbers attached to the tub and base. Excessive play, oil leakage, or broken mounts indicate failure.
• 4. Inspect springs and weights: Check the top suspension springs and concrete counterweights for cracks or looseness. Tighten bolts as needed.
• 5. Replace shocks: Replace worn V-ZUG shock absorbers in pairs to maintain balanced damping.
• 6. Test spin: Run a spin cycle and confirm noise reduction.