Washer shows F05 or F5, may not start or may stop mid-cycle, often associated with door not locking or unlocking properly.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer before working around the door lock area. Do not force the door open with tools that could damage the seal or glass.
Step-by-step:
- Check door closure: Ensure the door closes fully and the latch engages. Look for clothing or foreign objects caught between the door and the gasket.
- Inspect door strike: Examine the plastic door strike on the door for cracks or missing pieces. Replace if damaged.
- Listen for lock operation: When starting a cycle (with power connected), you should hear the door lock click. If there is no sound, the lock may not be receiving power or is failed.
- Access door lock: Unplug the washer. Remove the front panel or the door gasket clamp (depending on model) to access the door lock assembly mounted to the front panel.
- Check wiring: Inspect the harness to the door lock for loose connectors, broken wires, or burn marks. Reseat connectors firmly.
- Test door lock: With the lock removed, test the lock’s internal switches and coil for continuity according to the tech sheet. An open circuit where continuity is expected indicates a bad lock.
- Replace door lock assembly: If testing confirms failure, install a new Whirlpool door lock assembly specific to your model. Reinstall the gasket and clamp carefully to avoid leaks.
When to call a technician: If the door remains locked with clothes inside and you cannot access the manual release, or if you are not comfortable removing the front panel or gasket, contact a professional.
Repair Difficulty
Required Part
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