Washer displays F14, may not start or may freeze during cycle selection or start-up.

Safety first: Unplug the washer before accessing the control board. Avoid static discharge to the board.

Step-by-step:

• Power reset: Unplug the washer for at least 5 minutes to allow the control to fully discharge. Plug back in and attempt to enter a diagnostic mode (refer to user/tech manual).
• Check power quality: Verify the outlet is properly grounded and not sharing a circuit with heavy loads that could cause voltage spikes.
• Inspect control board: Remove the top panel and inspect the CCU for visible damage, burnt components, or moisture intrusion.
• Dry moisture: If there are signs of condensation or minor moisture, allow the unit to dry completely (24 hours with panels off in a dry room) and retry.
• Replace control board: If F14 persists and no wiring issues are found, the main control board will typically need replacement with the correct Whirlpool part.

When to call a technician: EEPROM and firmware issues are not user-serviceable beyond board replacement. Have a technician confirm diagnosis before replacing expensive controls.