F23
Whirlpool Heater or Temperature Sensor Error

Washer displays F23, may stop mid-cycle, often associated with temperature or heating issues.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed NTC temperature sensor, open or shorted heater, wiring fault between heater/NTC and control, faulty control board heater circuit

How to Fix / Troubleshooting

Safety first: Unplug the washer and allow time for any heating elements to cool.

Step-by-step:

  • Locate heater and NTC: Access the rear or bottom of the tub where the heater and sensor are mounted.
  • Inspect wiring: Check connectors at the heater and NTC for secure fit and signs of overheating.
  • Test heater: Measure resistance across heater terminals and to ground. Replace if open or grounded.
  • Test NTC: Measure resistance at room temperature and compare to Whirlpool specifications. Replace if out of range.
  • Check control: If both heater and NTC test good, the main control may have a failed heater/temperature circuit.

When to call a technician: If you are not comfortable testing electrical components or suspect a control board failure, seek professional help.

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Repair Difficulty

Hard 4/5

Required Part

Temperature Sensor (NTC)
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