Top-load Whirlpool washer will not spin or agitate, but you hear a clicking noise from underneath.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer and lay it back carefully or access from the bottom per Whirlpool instructions.
Step-by-step:
- Access actuator: Remove the bottom cover to expose the shift actuator and splutch assembly.
- Inspect actuator: Look for cracks, water intrusion, or broken gears. Replace the actuator if damaged.
- Check splutch: Inspect the plastic splutch cam and pulley for wear or breakage. Replace if worn.
- Drive hub: On some models, remove the wash plate and inspect the drive hub for stripped splines. Replace if worn.
When to call a technician: If the control is not sending proper signals to a good actuator, further electronic diagnosis is needed.
Repair Difficulty
Required Part
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