Whirlpool Biofilm / Mold Buildup in Tub and Dispenser

Washer has a persistent musty or moldy odor, especially in front-load models.

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Possible Causes

Detergent and fabric softener residue, infrequent hot washes, door kept closed between cycles, clogged drain and vent passages

How to Fix / Troubleshooting

Safety first: Unplug the washer before deep cleaning internal areas.

Step-by-step:

  • Run cleaning cycle: Use a washer cleaner tablet or a cup of white vinegar on a hot cleaning cycle per Whirlpool instructions.
  • Clean door boot: Wipe the rubber gasket folds with a mild bleach solution to remove mold. Dry thoroughly.
  • Clean dispenser: Remove and scrub the detergent drawer and housing.
  • Leave door open: After each use, leave the door and dispenser drawer slightly open to allow drying.
  • Check drain: Clean the drain pump filter to remove trapped debris that can cause odors.

When to call a technician: If odors persist despite thorough cleaning, there may be hidden buildup in internal hoses or the outer tub that requires disassembly.

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Repair Difficulty

Very Easy 1/5
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