Whirlpool Drain System Blockage / Pump Failure

Washer will not drain, water remains in tub at end of cycle, no specific error code displayed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain pump filter, foreign object in pump, blocked drain hose, failed drain pump motor

How to Fix / Troubleshooting

Safety first: Unplug the washer. Be prepared for water spillage when opening the pump filter or hoses.

Step-by-step:

  • Manual drain: If possible, lower the drain hose into a bucket to siphon out water before opening the pump.
  • Clean pump filter: Access and clean the drain pump filter and housing thoroughly.
  • Check hose: Inspect and flush the drain hose and standpipe connection.
  • Test pump: If the pump does not run or only hums, test its resistance and replace if defective.

When to call a technician: If the pump receives power but does not move water, or if you cannot safely access the pump, contact a professional.

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Repair Difficulty

Medium 3/5

Required Part

Drain Pump Assembly
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