The brine tank fills with water and overflows onto the floor.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Immediately place the softener in BYPASS and unplug it. Mop up standing water to prevent slip hazards. Wear gloves when handling brine.
Step-by-step:
- Check the float: Remove the brine well cover and ensure the float moves freely and shuts off water when raised.
- Inspect the brine line: Verify the brine line from the AquaUnique control head to the brine well is intact and firmly connected.
- Clean the float assembly: Remove the float assembly and rinse off salt sludge. Ensure the air check at the bottom is not stuck open.
- Test the refill stage: After reassembly, restore water and power, then manually advance to the refill stage. Watch the water level and ensure it stops at the correct height.
When to call a technician: If water continues to enter the brine tank uncontrollably, the brine valve or control head may need replacement.
Repair Difficulty
Required Part
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