Water is leaking from or around the brine tank onto the floor.

Safety: Disconnect power and stop the water supply to prevent further leakage. Use caution when moving a full brine tank; it is heavy.

• Identify source: Dry the outside of the brine tank and observe where new water appears (at fittings, seams, or the base).
• Check brine well and float: Ensure the safety float is operating and shutting off refill water. Clean or replace if stuck.
• Inspect fittings: Tighten or reseal the brine line connection at the tank and at the valve head. Replace cracked elbows or grommets.
• Overflow line: If your Hansgrohe brine tank has an overflow fitting, ensure the overflow hose is not blocked and is routed to a safe drain.
• Tank replacement: If the tank itself is cracked, replace the brine tank and transfer the float and brine well assembly.