The SoftPro softener does not regenerate often enough, leading to periodic hard water.

Safety first: No special hazards; adjustments are made at the controller.

• 1. Confirm hardness: Test your raw water hardness and increase the programmed hardness if it is set lower than actual.
• 2. Adjust capacity: Reduce the programmed capacity slightly so the unit regenerates more frequently, within SoftPro guidelines.
• 3. Enable day override: Set a maximum number of days between regenerations (day override) so the unit regenerates even if usage is low.
• 4. Check flow meter: Clean and verify the SoftPro flow meter to ensure it is not undercounting water usage.
• 5. Monitor results: After adjustments, monitor water hardness at the tap over several days to confirm consistent softening.