EC23
Sub-Zero Evaporator Sensor / Defrost Sensor Fault

Wine cooler displays EC23 and may have issues with defrost timing or fan operation; frost patterns may be abnormal.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed evaporator thermistor, Sensor not properly attached to evaporator, Damaged sensor wiring, Faulty main control board sensor input

How to Fix / Troubleshooting

Safety first: Disconnect power before removing interior panels. Edges around the evaporator can be sharp.

Step 1 – Access evaporator area

  • Remove shelves and the interior rear panel to expose the evaporator coil.
  • Locate the evaporator sensor clipped to the tubing or mounted near the coil.

Step 2 – Inspect sensor and mounting

  • Ensure the sensor is firmly attached to the evaporator as designed.
  • Check the sensor body and wiring for cracks, corrosion, or cuts.

Step 3 – Reseat or replace sensor

  • Reseat the sensor connector at both ends if accessible.
  • If the sensor appears damaged or EC23 persists, replace the evaporator thermistor with the correct Sub‑Zero part.

Step 4 – Monitor operation

  • Reassemble panels, restore power, and allow the unit to run for several hours.
  • Verify that frost forms evenly on the evaporator and that EC23 does not return.

Note: If the error persists with a new sensor, the main control board may be at fault and should be evaluated by a professional.

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Repair Difficulty

Hard 4/5

Required Part

Evaporator Thermistor
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