E1
Viking Cabinet Temperature Sensor (NTC) Failure

Wine cooler displays E1 and interior temperature is too warm or fluctuates widely.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed evaporator temperature sensor (NTC probe), Broken or loose sensor harness at control board, Corroded sensor connector, Faulty main control board temperature input circuit

How to Fix / Troubleshooting

Safety first: Unplug the Viking wine cooler or switch off the dedicated circuit breaker before removing any panels. Work with dry hands and avoid sharp metal edges inside the cabinet.

Step-by-step checks:

  • 1. Power reset: Disconnect power for 5 minutes, then restore power. If E1 returns within a few minutes, continue with diagnosis.
  • 2. Locate the cabinet/evaporator sensor: Inside the wine cooler, look for a small plastic sensor tip protruding from the rear liner or clipped to the evaporator cover (often near the top or mid‑section). On some Viking models it is behind the rear interior panel.
  • 3. Inspect the sensor and wiring: Check for cut, pinched, or chewed wires, signs of moisture intrusion, or corrosion at the connector. Reseat the connector at both the sensor and the main control board (usually behind the upper grille or rear service panel).
  • 4. Test the sensor (if you have a multimeter): With the unit unplugged, disconnect the sensor and measure resistance across the two leads. Compare to Viking’s NTC chart (commonly ~5–10 kΩ at room temperature). If the reading is open, shorted, or far out of range, the sensor is defective.
  • 5. Replace the sensor if faulty: Remove any retaining clip or screw, gently pull out the sensor, and route the new sensor harness along the original path, avoiding sharp edges and moving parts. Secure with clips or tape as originally installed.
  • 6. If sensor tests good: Inspect the harness from sensor to control board for continuity. If wiring is good and E1 persists, the main control board’s sensor input may be defective and should be replaced by a qualified technician.

When to call a professional: If you are not comfortable testing resistance or accessing the main control board, or if the board itself is suspected, contact a Viking-authorized service technician.

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Repair Difficulty

Medium 3/5

Required Part

Cabinet Temperature Sensor (NTC Probe)
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