AEG Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Vacuum will not start; the red error indicator flashes once repeatedly when the power button is pressed.
Main Battery Pack Undervoltage Lockout
E10
The vacuum shows E10 or a red LED with three short beeps when starting turbo mode.
Turbo Mode Overcurrent / High-Power Protection
E11
The vacuum shows E11 or a filter icon with a red light, and suction is reduced.
Filter Not Fitted / Filter Sensor Error
E12
The vacuum shows E12 or a battery icon with an exclamation mark, and runtime is extremely short.
Battery Capacity Degradation
E13
The vacuum shows E13 or a thermometer icon while charging, and charging pauses.
Charging Temperature Out of Range
E14
The vacuum shows E14 or a flashing brush icon; the brush roll does not spin, but suction works.
Brush Motor Electrical Fault
E15
The vacuum displays E15 or a bin icon with a red light, and the unit refuses to start.
Dust Container Not Fitted / Bin Sensor Fault
E16
The vacuum displays E16 or a fan icon with a red light; the motor runs briefly then stops.
Cooling Fan / Ventilation Fault
E17
The vacuum displays E17 or a communication error icon when using powered accessories via the tube.
Accessory Communication / Power Bus Fault
E18
The vacuum displays E18 or a lock icon, and the controls are unresponsive.
Child Lock / Keypad Lock Activated
E2
Vacuum stops shortly after starting; the red error indicator flashes twice repeatedly.
Battery Overtemperature Protection
E3
Vacuum will not run; the red error indicator flashes three times repeatedly, sometimes accompanied by a beeping sound.
Motor Overcurrent / Motor Block Protection
E4
Vacuum stops, and the red error indicator flashes four times repeatedly, often when using the motorised floor nozzle.
Brush Motor Overload / Brush Roll Jam
E5
Vacuum does not charge; the battery indicator flashes red or shows E5 on the display when placed on the AEG charging stand.
Charging Voltage / Charger Fault
E6
The vacuum stops and displays E6 or a continuous red LED when filters are dirty or the bin is full.
Airflow Restriction / Filter Blockage Detected
E7
The vacuum shows E7 or rapid red flashing when starting, and the motor does not spin.
Motor Driver / PCB Fault
E8
The vacuum shows E8 or alternating red/blue LEDs and will not start after being stored for a long time.
Battery Cell Imbalance / Battery Pack Failure
E9
The vacuum shows E9 or continuous beeping when placed on the charger and does not charge.
Battery Overvoltage / Wrong Charger Detected
Symptom
The brush roll keeps stopping on carpets but works on hard floors.
Brush Roll Overload on High-Resistance Surfaces
Symptom
The mini motorized pet nozzle does not spin, but the main floor nozzle works.
Accessory Motor Failure
Symptom
The vacuum does not respond to the power button, but the battery indicator lights up when placed on the charger.
Control Panel / Power Switch Failure
Symptom
The vacuum emits a musty or unpleasant odor from the exhaust air.
Contaminated Filters / Dust Container
Symptom
The vacuum has very weak suction even though the motor sounds normal.
Airflow Restriction / Loss of Sealing
Symptom
The vacuum intermittently loses suction when using the flexible hose or accessories.
Accessory Air Leak or Blockage
Symptom
The vacuum is very loud or makes grinding/rumbling noises.
Worn Motor Bearings or Foreign Object in Fan
Symptom
The vacuum leaves a fine dust haze in the air or visible dust escapes from the exhaust.
HEPA / Exhaust Filter Failure or Incorrect Installation
Symptom
The vacuum leaves debris behind and does not pick up well from carpets.
Ineffective Agitation / Worn Brush Roll
Symptom
The vacuum makes a high-pitched whistling noise during use.
Air Leak at Seals or Cracked Housing
Symptom
The vacuum produces a burning smell or hot plastic odour during use.
Overheating Motor or Brush Roll
Symptom
The vacuum runs but then cuts out when tilted or moved suddenly.
Intermittent Power Connection / Loose Contact
Symptom
The vacuum runs for only a few minutes then stops, but restarts after cooling.
Thermal Overload of Motor
Symptom
The vacuum will not charge when docked, but it charges if the battery is removed and charged externally (on models with an external charger).
Docking / Internal Charge Path Fault
Symptom
The vacuum will not stand securely in the AEG charging stand or keeps falling off.
Mechanical Docking / Mounting Fault
Symptom
The vacuum's extension tube collapses or does not lock at the selected length.
Mechanical Locking Mechanism Failure
Symptom
The vacuum's handheld unit separates from the stick or wobbles excessively during use.
Handle / Docking Latch Wear
Symptom
The vacuum’s LED headlight on the motorized nozzle does not work, but the brush roll spins.
Nozzle LED Circuit Failure
Symptom
The vacuum’s runtime is much shorter on turbo mode than specified, but normal mode is acceptable.
High Power Consumption / Battery Wear
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Vacuum will not start; the red error indicator flashes once repeatedly when the power button is pressed.
|
Main Battery Pack Undervoltage Lockout | View Details |
| E10 |
The vacuum shows E10 or a red LED with three short beeps when starting turbo mode.
|
Turbo Mode Overcurrent / High-Power Protection | View Details |
| E11 |
The vacuum shows E11 or a filter icon with a red light, and suction is reduced.
|
Filter Not Fitted / Filter Sensor Error | View Details |
| E12 |
The vacuum shows E12 or a battery icon with an exclamation mark, and runtime is extremely short.
|
Battery Capacity Degradation | View Details |
| E13 |
The vacuum shows E13 or a thermometer icon while charging, and charging pauses.
|
Charging Temperature Out of Range | View Details |
| E14 |
The vacuum shows E14 or a flashing brush icon; the brush roll does not spin, but suction works.
|
Brush Motor Electrical Fault | View Details |
| E15 |
The vacuum displays E15 or a bin icon with a red light, and the unit refuses to start.
|
Dust Container Not Fitted / Bin Sensor Fault | View Details |
| E16 |
The vacuum displays E16 or a fan icon with a red light; the motor runs briefly then stops.
|
Cooling Fan / Ventilation Fault | View Details |
| E17 |
The vacuum displays E17 or a communication error icon when using powered accessories via the tube.
|
Accessory Communication / Power Bus Fault | View Details |
| E18 |
The vacuum displays E18 or a lock icon, and the controls are unresponsive.
|
Child Lock / Keypad Lock Activated | View Details |
| E2 |
Vacuum stops shortly after starting; the red error indicator flashes twice repeatedly.
|
Battery Overtemperature Protection | View Details |
| E3 |
Vacuum will not run; the red error indicator flashes three times repeatedly, sometimes accompanied by a beeping sound.
|
Motor Overcurrent / Motor Block Protection | View Details |
| E4 |
Vacuum stops, and the red error indicator flashes four times repeatedly, often when using the motorised floor nozzle.
|
Brush Motor Overload / Brush Roll Jam | View Details |
| E5 |
Vacuum does not charge; the battery indicator flashes red or shows E5 on the display when placed on the AEG charging stand.
|
Charging Voltage / Charger Fault | View Details |
| E6 |
The vacuum stops and displays E6 or a continuous red LED when filters are dirty or the bin is full.
|
Airflow Restriction / Filter Blockage Detected | View Details |
| E7 |
The vacuum shows E7 or rapid red flashing when starting, and the motor does not spin.
|
Motor Driver / PCB Fault | View Details |
| E8 |
The vacuum shows E8 or alternating red/blue LEDs and will not start after being stored for a long time.
|
Battery Cell Imbalance / Battery Pack Failure | View Details |
| E9 |
The vacuum shows E9 or continuous beeping when placed on the charger and does not charge.
|
Battery Overvoltage / Wrong Charger Detected | View Details |
| – |
The brush roll keeps stopping on carpets but works on hard floors.
|
Brush Roll Overload on High-Resistance Surfaces | View Details |
| – |
The mini motorized pet nozzle does not spin, but the main floor nozzle works.
|
Accessory Motor Failure | View Details |
| – |
The vacuum does not respond to the power button, but the battery indicator lights up when placed on the charger.
|
Control Panel / Power Switch Failure | View Details |
| – |
The vacuum emits a musty or unpleasant odor from the exhaust air.
|
Contaminated Filters / Dust Container | View Details |
| – |
The vacuum has very weak suction even though the motor sounds normal.
|
Airflow Restriction / Loss of Sealing | View Details |
| – |
The vacuum intermittently loses suction when using the flexible hose or accessories.
|
Accessory Air Leak or Blockage | View Details |
| – |
The vacuum is very loud or makes grinding/rumbling noises.
|
Worn Motor Bearings or Foreign Object in Fan | View Details |
| – |
The vacuum leaves a fine dust haze in the air or visible dust escapes from the exhaust.
|
HEPA / Exhaust Filter Failure or Incorrect Installation | View Details |
| – |
The vacuum leaves debris behind and does not pick up well from carpets.
|
Ineffective Agitation / Worn Brush Roll | View Details |
| – |
The vacuum makes a high-pitched whistling noise during use.
|
Air Leak at Seals or Cracked Housing | View Details |
| – |
The vacuum produces a burning smell or hot plastic odour during use.
|
Overheating Motor or Brush Roll | View Details |
| – |
The vacuum runs but then cuts out when tilted or moved suddenly.
|
Intermittent Power Connection / Loose Contact | View Details |
| – |
The vacuum runs for only a few minutes then stops, but restarts after cooling.
|
Thermal Overload of Motor | View Details |
| – |
The vacuum will not charge when docked, but it charges if the battery is removed and charged externally (on models with an external charger).
|
Docking / Internal Charge Path Fault | View Details |
| – |
The vacuum will not stand securely in the AEG charging stand or keeps falling off.
|
Mechanical Docking / Mounting Fault | View Details |
| – |
The vacuum's extension tube collapses or does not lock at the selected length.
|
Mechanical Locking Mechanism Failure | View Details |
| – |
The vacuum's handheld unit separates from the stick or wobbles excessively during use.
|
Handle / Docking Latch Wear | View Details |
| – |
The vacuum’s LED headlight on the motorized nozzle does not work, but the brush roll spins.
|
Nozzle LED Circuit Failure | View Details |
| – |
The vacuum’s runtime is much shorter on turbo mode than specified, but normal mode is acceptable.
|
High Power Consumption / Battery Wear | View Details |
No matching codes found
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