AMPROAD
Wireless Connectivity Instability
The charger's Wi-Fi or Bluetooth connection is unstable; the app frequently disconnects or cannot find the charger.
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Possible Causes
Weak Wi-Fi signal at charger location, interference from other wireless devices, antenna damage or misplacement inside charger, outdated communication firmware.
How to Fix / Troubleshooting
Safety: Wireless troubleshooting is low risk, but turn off the power if opening the enclosure.
- 1. Check signal strength:
- Use a smartphone near the charger to check Wi-Fi signal quality.
- If weak, move the router closer or add a Wi-Fi extender.
- 2. Reduce interference:
- Keep the charger away from large metal objects or other strong RF sources.
- 3. Inspect antenna:
- With the power off, open the charger and verify that the Wi-Fi/Bluetooth antenna is securely connected and not damaged.
- 4. Firmware update:
- Update the communication module firmware via the AMPROAD app if available.
- 5. Replace module or antenna: If instability persists, replace the AMPROAD communication module or external antenna (if used).
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Repair Difficulty
Easy
2/5
Required Part
AMPROAD Wi-Fi / Bluetooth Communication Module
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